The old days of passive consuming are slowly passing by. To keep up with the new media consumption habits, where people actively interact with media or content, brands needs to enable that. Basically it's about making users of your customers. A user is per definition actively doing something, the opposite is passively consuming. That's the key point - Give your customers reasons to interact with your brand.
By constantly offering valuable* content brands build a natural interplay with customers.

Interaction

Certainly easier said than done. Not necessarily digital, but it's certainly the easiest way to execute interactive ideas.

*Meaningful, entertaining, useful, non-interuptive etc.

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We like the ideas that PFSK are presenting in this slide from their recent report on the future of retailing. There are many great aspects on how to enhance the user experience, and seeing the 'world as a retail experience'. The main reason to bring it up here is that we see it applicable to quite a few other segments than retail. Especially in times when borders between'on line' and 'off-line' are getting more and more blurred. I can't see why any business should thrive for improving the brand experience and business driven digital communications.

Some key points to convey to other businesses:

  • The world as a retail experience - Give access to background information through other platforms than the physical store - Through various communication platforms in new contexts
  • Integrate additional devices for promotions through new channels - mobiles
  • Provide real time information based on customers needs
  • Take the opportunity to tell a background story on external devices
  • Create holistic brand experiences
  • Provide additional reasons to interact with your brand

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We've used this video on some presentations before, but it's about time to take it out here as well. This is what the essence of future communications should be about. Telling stories, getting ideas and information out there by using new technology.
This is very much deployable to the marcoms, and what most of us should aim for - branded utility

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I've seen this quote here and there. Obviously how simple it may sound from Nike's perspective, it don't necessarily (or completely) apply to every company. On the other hand - it should. I mean the digital bit. So here's for everyone to take along in your daily communicational work.

Just as a reminder.

simon-pestridge-nike-qoute-marketing

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March is always a dead busy month for us. Especially when it comes to events we're appearing at. On the 23-24th of March we're going to be att Webbdagarna in Stockholm, organized by the Internetworld magazine. We've done it a few times now, and it's certainly one of the essential shows when it comes to Internet and business use.

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We're very excited for this one, where we're going to present some major updates on the platform. Now with the possibility to distribute content through additional carriers of interactive content. Get in touch if you want to book a meeting, and we'll hope to see you there.

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We're not in the same context, and not working on exactly same things, but we're certainly on the same wavelength.

It's not about digital

Created by Sidekick Studios.

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Ok, this is very much an Ogilvy ad*. But also very much worth sharing. This is very relevant, and very fundamental for any future communication. How to create values for your customers? Through your communications. This is what your brand should aim for, at least in the digital arena.

As you may know, even the simplest ideas such as a banal game or whatever can create values for some users. It can also be a very specific application solving a real problem. But that's not the issue for now, it's more about the fundamental idea about how your brand can be the sender of meaningful content. 

*At a first glimpse yes - but also a great formation of branded utility. Thanks Ogilvy! 
From Giles Rhys Jones

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We want to take the opportunity to push for an event we're doing in Sweden, at Marknadsf�reningen i Stockholm on March 8th. This is where we're basically going to bring forward and present the issues we've raised in previous posts. I.e. where is the digital marketing heading with new interactive technology changing the behaviour of how we're consuming media. New interactive devices and applications are leading the way, within the consumer sector, and marketeers need to look at the opportunities this brings forward for creative market communications.mislogga

The best bit is that we're bringing Samsung along - This way we're actually going to present concrete examples to illustrate the possibilities.

Please register here and bear in mind that these events fill upp rather fast.

We hope to see you there! 

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We made a visit to Amsterdam last week. During our stay we also made a brief visit at EvoSwith, our hosting provider. We got some insights on their very impressive datacenter.  One thing that we want to throw some light on is their climate-neutral operations which we're proud taking part of.  

In our context it's one of those things that you don't really relate to. But again, we're very proud offering all Yooba projects hosted by a climate-neutral datacenter cooled by energy-efficient compressors.  the_green_fan

Therefore we want to display the Green Fan logo - to demonstrate that we're actively making a positive contribution to reducing CO2 emissions.

Read more on EvoSwitch climate neutral operations.

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